Terms of Service

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Veobit ("Company," "we," "us," or "our"), governing your use of our website veobit.com and digital marketing services.

By accessing our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

Services

Scope of Services

Veobit provides digital marketing services including, but not limited to:

• Search Engine Optimization (SEO)
• Pay-Per-Click Advertising (PPC)
• Web Design and Development
• Analytics and Conversion Rate Optimization (CRO)
• Content Marketing
• Social Media Marketing

The specific services to be provided will be outlined in a separate Service Agreement or Statement of Work ("SOW") agreed upon by both parties.

Service Delivery

We will use commercially reasonable efforts to deliver services as described in the applicable SOW. However, we do not guarantee specific results, rankings, traffic levels, or revenue outcomes, as these depend on numerous factors outside our control.

Client Responsibilities

To enable us to perform our services effectively, you agree to:

• Provide timely access to necessary accounts, credentials, and assets
• Respond to requests for information and approvals within reasonable timeframes
• Ensure all content and materials you provide are accurate and do not infringe on third-party rights
• Maintain current payment information and fulfill payment obligations
• Notify us promptly of any changes that may affect our services
• Comply with all applicable laws and platform policies

Payment Terms

Fees and Billing

Service fees will be specified in your Service Agreement or SOW. Unless otherwise stated:

• Monthly retainer fees are billed in advance on the 1st of each month
• Project-based fees are billed according to the payment schedule in your SOW
• Ad spend and third-party costs are billed separately and may require prepayment

Late Payments

Invoices are due within 15 days of receipt. Late payments may result in:

• A late fee of 1.5% per month on outstanding balances
• Suspension of services until payment is received
• Termination of the service agreement

Refunds

We offer a 30-day satisfaction guarantee for new clients. If you are not satisfied with our services within the first 30 days, you may request a full refund of that month's retainer fee. This guarantee does not apply to:

• Ad spend or third-party costs already incurred
• Custom development or design work already completed
• Subsequent months of service

Intellectual Property

Client Materials

You retain ownership of all content, trademarks, logos, and other materials you provide to us ("Client Materials"). You grant us a non-exclusive license to use Client Materials solely for the purpose of performing our services.

Work Product

Upon full payment, you will own all custom work product created specifically for you, including:

• Custom website designs and code
• Original content created for your campaigns
• Custom graphics and creative assets

We retain ownership of our proprietary tools, methodologies, templates, and pre-existing materials.

Portfolio Rights

Unless otherwise agreed in writing, we may use anonymized case studies, screenshots, and general descriptions of our work for you in our portfolio and marketing materials.

Confidentiality

Both parties agree to maintain the confidentiality of proprietary information received from the other party. This includes:

• Business strategies and plans
• Financial information
• Customer data and analytics
• Technical processes and methodologies
• Any information marked as confidential

This obligation survives termination of our business relationship.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Our total liability for any claims arising from our services shall not exceed the total fees paid by you in the six (6) months preceding the claim.
• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, or lost data.
• We are not liable for any losses resulting from third-party platform changes, algorithm updates, policy violations, or account suspensions outside our control.

Indemnification

You agree to indemnify and hold harmless Veobit, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:

• Your breach of these Terms
• Your violation of any applicable law or third-party rights
• Content or materials you provide that infringe on intellectual property rights
• Your use of our services in violation of platform policies

Term and Termination

Term

The initial term and any renewal terms will be specified in your Service Agreement. Month-to-month services may be terminated by either party with 30 days written notice.

Termination for Cause

Either party may terminate immediately upon written notice if the other party:

• Materially breaches these Terms and fails to cure within 15 days of notice
• Becomes insolvent or files for bankruptcy
• Engages in illegal or unethical conduct

Effect of Termination

Upon termination:

• All outstanding fees become immediately due
• We will provide reasonable transition assistance
• Access credentials and assets will be transferred to you
• Both parties will return or destroy confidential information

Third-Party Platforms

Our services may involve the use of third-party platforms (Google, Meta, LinkedIn, etc.). You acknowledge that:

• These platforms have their own terms of service that you must comply with
• Platform policies and features may change without notice
• We are not responsible for platform outages, policy changes, or account issues
• Some services require you to maintain accounts with these platforms

Dispute Resolution

Any disputes arising from these Terms or our services will be resolved as follows:

1. Informal Resolution: The parties will first attempt to resolve disputes through good-faith negotiation.
2. Mediation: If negotiation fails, disputes will be submitted to mediation in Bergen County, New Jersey.
3. Arbitration: If mediation fails, disputes will be resolved through binding arbitration under the rules of the American Arbitration Association.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law principles. Any legal action must be brought in the courts of Bergen County, New Jersey.

Modifications

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or website notice at least 30 days before taking effect. Continued use of our services after changes become effective constitutes acceptance of the modified Terms.

Miscellaneous

• Entire Agreement: These Terms, together with any Service Agreement, constitute the entire agreement between the parties.
• Severability: If any provision is found unenforceable, the remaining provisions will remain in effect.
• Waiver: Failure to enforce any provision does not constitute a waiver of that provision.
• Assignment: You may not assign these Terms without our written consent.
• Force Majeure: Neither party is liable for delays caused by events beyond reasonable control.

Contact Us

If you have questions about these Terms of Service, please contact us:

• Email: info@veobit.com
• Phone: (973) 931-0964
• Address: 140 Hamburg Turnpike, Bloomingdale, NJ 07403